assholes
Disclaimer: This is Stella. I am Pissed. Very. Very. Pissed.
So. I pay our monthly cable bill. I have 2 roommates (one of which is Viv). Typically, it’s about 80 bucks, give or take a few bucks for some crazy tax that Comcast chooses to raise/lower whenever it feels like it. Yesterday I received an INSANELY high bill. Sometimes Comcast already adds the next month into our bill (so if I have to pay for February now, March would already be on there), so I only pay February in full… get it? Anyway, the bill still seemed like too much even if they had factored next month in there. Obviously I’m not just going to pay the bill without inquiring as to WHY IT INCREASED SO MUCH, so I went to Comcast’s website where you can chat with a REAL LIVE COMCAST AGENT/Robot/contractor in India about the detail of your bill. My online bill, conveniently, shows NO breakdown of charges and doesn’t tell me what is due NOW and what is due next month. I was in full investigation mode.
ROL, my Comcast agent, couldn’t explain to me why my monthly bill MORE THAN DOUBLED and kindly suggested I head to my local Comcast office and inquire about the bill. I KINDLY suggested that HE help me with my bill since I have a full-time job and Comcast closes at 6 and i would barely make it there in time even if i went straight from work. Rol promptly LOGGED OUT OF OUR CHAT, leaving me alone in cyberspace with a 200 dollar cable bill. wtf.
ANYWAY, I call my boyfriend and demand that he pick me up from the train so we can IMMEDIATELY head to the stupid Comcast office to figure out what the hell is going on. Like, could they have raised our rates THIS much without telling us? We have paid for 3 months now, so maybe they gave us a low introductory rate without TELLING me? But the fact that it would be OVER double just seemed insane. And i totally love how there is NO BREAKDOWN OF EXPENSES on the bill. Anyway. Annoyed, we RUSH to the stupid Comcast office. I very literally felt like i had to run home and bathe after standing in there for one minute. The line was filled with loud, trashy, dirty idiots. Example
Scene: Comcast Office, Wednesday, 5:30 p.m.
Woman standing in front of me is wearing skin tight sweat pants, chomping loudly on her gum, ignoring her 8 year old daughter next to her and chatting on her cell phone.
Comcast Employee calls her to the next window. There are literally 20 people in line and the place closes in 30 minutes. The Woman In Front Of Me casually saunters up to the counter, NOT PUTTING DOWN HER CELL PHONE. Comcast Employee asks what is going on, and WIFOM continues talking (screaming in ghetto-speak) to thepersonon the phone. Long story short, WIFOM apparently needs to pick up some equipment. The Comcast Employee asks her for her picture ID. WIFOM starts SCREAMING “I ain’t got no ID! I ain’t got no ID!”. Comcast Employee says, “Sorry ma’am, can’t give you the equipment without a photo ID.” WIFOM is screaming “GET ME THE SUPA-VISOR. GET ME THE SUPA-VISOR!”. A few minutes later, Supervisor appears and says the SAME THING— photo ID required. WIFOM continues screaming that she ain’t got no ID and now starts screaming that she lost it. Repeatedly. Supervisor says, “Is the account yours?” WIFOM says, “No, it’s my sister’s.” WIFOM says, “Then your sister needs to come in with a photo ID to get the equipment.” WIFOM says (at this point, my boyfriend and I cannot believe this is happening) “Can’t I just use my ID?”
Like, WTF?!??!?! YOU JUST SAID YOU LOST YOUR ID, YOU IDIOT. Several other similarly-mannered customers were in line behind us. It was a scary, scary place.
SO ANYWAY. We get called up to the desk and the Comcast Employee informs me that, yes, the bill is for 2 months so we only owe our regular 80 dollar fee plus, you know, 4 dollars for a movie and 25 dollars for pay-per-view. WTF. My other roommate and her LOSER boyfriend said they rented a movie once, but what is the 25 extra dollars for pay-per-view for? Anyway, I’m annoyed so I write a note on our markerboard asking for a check for the difference since Viv and I aren’t going to pay this extra crap. OH, Other Roommate texts me to tell me that, you know, her BOYFRIEND RENTED PORN AT OUR HOUSE AND SHE WILL PAY FOR IT AND SHE IS SORRY.
Hello? Boyfriend A. does not have a full-time job. B. has a drug problem C. is a slob D. stinks up our bathroom and E. SHOULD NOT EVER RENT FUCKING PORN AT A HOUSE THAT IS NOT HIS.
I need revenge.
So. Very. Pissed.
Love, Stella.
4 years ago • 0 notes